At LiveCycle, we are committed to protecting your privacy and ensuring your personal data is handled in a secure and responsible manner. This policy explains how we collect, use, disclose, and protect your data while you are using our website. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you interact with our website, we may collect the following types of personal information:
Personal Information: Information you provide directly to us, such as your name, email address, or other contact details when you contact us or use specific features on our website (e.g., signing up for newsletters, requesting information, or submitting inquiries).
Usage Data: Information about how you interact with our website, such as pages visited, frequency of visits, features accessed, and technical details about your device or browser.
Support Data: Any information you provide when contacting customer support through the website, including emails, feedback, or questions.
2. How We Use Your Data
We use your data for the following purposes:
Website Functionality: To provide access to features, respond to inquiries, or deliver services you request through our website.
Website Improvement: To analyze user behavior, improve the design and functionality of our website, and enhance your experience.
Customer Support: To respond to your inquiries and provide support based on your interactions through the website.
Marketing and Communication: With your consent, we may send you newsletters, updates, or promotional materials about our services.
3. How We Share Your Data
We do not sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and providing services, such as:Website analytics toolsEmail marketing platformsCustomer support systemsThese third parties are required to adhere to strict data protection and confidentiality standards and may only use your data for the purposes for which it was shared.
4. Data Security
We implement technical and organizational measures to protect your personal data, including encryption, firewalls, and secure servers. While we take steps to protect your data, please note that no method of data transmission or storage is completely secure.
5. Your Data Protection Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
Right to Access: Request a copy of the data we hold about you.
Right to Rectification: Request corrections to any inaccurate or incomplete data.
Right to Erasure: Request that we delete your personal data in certain situations.
Right to Restrict Processing: Ask us to limit the processing of your data.
Right to Data Portability: Request your data in a structured, machine-readable format to transfer to another service provider.
Right to Object: Object to the processing of your data, particularly for direct marketing.
To exercise these rights, please contact us at privacy@livecycle.ai.
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and improve website functionality.You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the website's performance or limit certain features.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. If you decide to opt-out of communications or delete your data, we will remove your information as soon as reasonably possible, except where retention is necessary for legal reasons.
8. International Transfers
As a global company, we may transfer your personal data to countries outside the European Economic Area (EEA). When transferring data internationally, we ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data in accordance with applicable data protection laws.
9. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will notify you of significant updates via email or within the website interface.
10. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us:
Email: privacy@livecycle.ai